Frequently asked questions
Everything you need to know about ordering from CallKhana. Can't find your answer? Reach out on the contact page.
Ordering & delivery
We deliver from our kitchen near Gyanodaya Secondary School, Bafal, Kathmandu, to the surrounding areas. If you're unsure whether your location is covered, call us at 9742826408 to check before ordering.
Since every order is cooked fresh once it's placed, delivery time depends on what you order and how far you are from our kitchen in Bafal. We aim to get food to you as quickly as possible while it's still hot.
Yes. CallKhana offers secure, contactless delivery, so your order reaches you without needing to meet or exchange contact with the courier.
Yes, order tracking is available so you can follow your order's status after it's placed.
Menu & payment
A mix of everyday Nepali food and fast food favourites — momos (chilly, steam and kothey), katti rolls, fried rice, hot and sour soup, burgers and grilled sandwiches.
You can check the available payment options at checkout when placing your order online, or ask our support line at 9742826408 if you have a specific payment method in mind.
For any special requests or dietary questions, it's best to call us directly at 9742826408 before placing your order so we can confirm what's possible.
Hours & support
We're open Monday to Friday, 8am to 4pm, and Saturday, 8am to 12am. Orders placed outside these hours will be processed once we reopen.
Call us at 9742826408 or 9801821919, email info@callkhana.com, or visit the contact page for a message form and our location near Gyanodaya Secondary School, Bafal, Kathmandu.
A cloud kitchen is a kitchen built purely for delivery, with no dine-in space. CallKhana cooks every order fresh once it's placed and sends it straight to you, rather than holding pre-made food.